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Swisscom was struggling to get new offerings to market fast and the overall customer experience was becoming fragmented. Since they had used a full stack commerce platform, their heavy back-end systems were slowing down customer-facing front-end innovation.
The post How Swisscom lost its “head” to create a unified commerce experience appeared first on Get Elastic Ecommerce Blog.
For businesses to competitive they need to focus on the experiences they deliver. Here are ten ways to improve the customer journey and boost ecommerce conversion.
The post 10 Ways to Boost Your Ecommerce Conversions in 2019 appeared first on Get Elastic Ecommerce Blog.
This article highlights five steps to preventing and reducing malicious behavior on your site that can lead to ecommerce fraud.
Although preventing every return and chargeback is impossible, the first quarter of the new year doesn’t have to be a balance sheet disaster. When merchants understand why customers are filing fraudulent chargebacks as a way to reverse purchases, retailers can better protect their growing online business.
The post Why January is chargebacks nightmare for retailers appeared first on Get Elastic Ecommerce Blog.
By making the move to an API-driven headless commerce solution, Johnstone Supply was able to build what they want, when they want.
This article reviews the benefits and difficulties with a microservice architecture. While avoiding the "anti-patterns" and horror stories that are prevalent while sticking to the architecture qualities themselves.
The post Leveraging microservices for your business, Part 2: The good and the bad appeared first on Get Elastic Ecommerce Blog.
With many shoppers starting and ending their shopping journey on mobile, it is imperative that businesses optimize for mobile commerce.
Get Elastic combed through this year’s Shoptalk schedule to recommend where retailers and brands need to focus their attention.
Consumers want choices that they feel empowered to make and they want personalized shopping journeys. By applying these four takeaways, marketers can bring personalization to a new level.
The post 4 Ecommerce Marketing Takeaways from Netflix’s Black Mirror – Bandersnatch appeared first on Get Elastic Ecommerce Blog.
Consumers expect to transact with brands anywhere and at any time. Discover 4 reasons why headless commerce is better for customer experience.
The post Top 4 Reasons Why Headless Commerce is Better for Customer Experience appeared first on Get Elastic Ecommerce Blog.